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Privacy Policy

We are BumChum Diapers, a service provided by Triputi Estates Pvt ltd. This Website BumChumDiapers.in and the contents of this Website BumChumDiapers.in are owned and operated by Triputi Estates Pvt ltd. In this Privacy Policy, the words "User" or "You" shall mean the end user accessing/ using this Website.

This Privacy Policy governs the manner in which We collects, uses, maintains and discloses information and any personal/ non-personal data (“Information”) collected from Users of the Website. This privacy policy applies to all Users of this Website.

Acceptance:

By accessing or using this Website, you signify your acceptance of this Privacy Policy. If you do not agree with the clauses of this Privacy Policy, please do not use this Website.

Information Collected:

Most of the Information collected is that which is willfully and knowingly provided by You. However, We may collect Information about you based on our inferences about You from other information provided or on our interactions with You or on such personal information about You that is received from a third party with Your knowledge.

The Information collected by us can be divided into two parts:-

Personal Information:-

Personal Information shall include information such as, but not limited to, your Name, date of birth, gender, residential address, gender, telephone number, email address, nationality, financial details such as bank account/credit card/debit card or other payment instrument details, educational background, skills, preferred language, password, correspondence details, user identification details, invoice details, delivery details etc.

Such personal Information may be collected through sources such as, but not limited to, voluntary information given by User when they visit the Website, while placing an order, while placing inquiries, while making complaints, while availing of the services of the Website, while availing customer care services, while availing other services provided by us, during any interaction with us and its affiliates, associates, partners, suppliers, distributers etc.

In certain cases, users may be given the option of not disclosing their personal information, however, this may result in hampering the effective provision of services.

Other Information:

The Information collected by us also includes other information which is collected whenever the Users access the Website. Such information includes but is not limited to cookies, computer type, preferred browser, desktop or mobile access, operating system, internet service providers, technical information about the User’s browser and other associated details.

Cookies:

“Web browser Cookies” may be used by us to enhance the User experience. The User's web browser stores cookies for record-keeping purposes and to track information about them at times. It is available for Users to change the settings of their web-browser to block cookies, however, some features of the Website may not work appropriately if such cookies are blocked. We may use technology from Google Analytics through which data is collected and stored for strategy, marketing and optimization purposes.

Reviewing Information:

You may be allowed to review the Information collected by us by making a written request. However, the disclosure of such Information collected by us shall be at our sole discretion. You may also request that any such Information, if incorrect, be corrected by us according to your instructions.

Advertisements and Websites:

Advertisements and links to other Websites may sometimes appear on this Website. We do not control the content appearing in such advertisements and on such other Websites. If the User views or accesses or does any other act in respect of such Advertisements or such other Websites, we shall not be liable for any such action or the effect of such action. We do not endorse any such advertisements or links.

The Advertisements appearing on the Website may have been set with cookies. These cookies may allow the advertisers’ server to compile non personal identification information about you and to recognize you, your preferences and your computer. This may allow the advertiser to deliver targeted information to you and such advertisements that may be of interest to you.

We are not responsible for any such cookies saved by such advertiser servers and for any information collected thereby or the use of such information.

Use of Collected Information:

The Information collected may be used for enhancing and managing the Website for the User and shall include but shall not be limited to the purposes of improving customer service, personalizing user experience, understanding how Users use the Website, to respond to customer service requests and complaints, to improve products and services, to allow placing of orders, to process payments for the products of our Website, for conducting surveys and market research, for promotion, contests, to send details of interest to Users, to send periodic emails and to correspond with Users for any purpose in connection with the Website and its services.

We may use your Information for promotional activities. We may send you information about our products, sales promotions, our news, SMS or anything related to us. If you do not wish to receive this information, please call us on our customer care number 1800-103-9460 and inform us. We will unsubscribe you within 10 working days so that you do not receive this information after 10 working days.

We can use your Information for any contest or competition to notify winners and advertise.

We may give your Information to our affiliates, our partners, our third parties, our franchisor and our service providers to help us with any of our uses of your data set out in our Privacy Policy. For example, we may provide your Information to our courier service providers, our consultants etc.

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent and we only use your information as described in the Privacy Policy.

We require and use your Information for order placing and order processing.

We may use technology from Google Analytics through which data is collected and stored for strategy, marketing and optimization purposes.

Disclosure of Information:

At times, we may disclose the Information collected to third parties for the purpose of conducting market surveys, satisfaction evaluation, product ratings, market expectation, frequency of User complaints, rate of successful complaint redressal, sending newsletters, sending e-mails, administrative purposes and such other purposes in order to enhance User experience, to improve our services or under any law requiring such disclosure. Users acknowledge that We may share / sell some or all of the Information with another business entity and that other business entity will be required to follow this privacy policy with respect to your personal information.

Protection of Information:

Earnest attempts are made by us in order to protect the Information collected and used by us. We take appropriate measures to protect Information from unauthorized access and disclosure and destruction against our will.

The Information is strictly limited to the access of us, our employees, associates, affiliates, members, team, partners, suppliers, distributers, and such other members who are reasonably required to obtain access to such information for the purpose of performance of their duties and for the ultimate benefit of the User.

We take technical and security measures on a continuous basis to prevent your information from any damage. While making payment, we receive your card and banking details electronically using standard and safe payment gateway system. We request you not to give any card and banking details to our customer care or to any of our employees through phone or sms or e-mail.

Modification:

This Privacy Policy may be modified from time to time by us as may be required by law or for any other purpose without any prior Notice to the User. The User of the Website must update himself with such modification. Use and access of this Website after such modification shall be deemed to be acceptance of such modified terms.

Liabilities:

We shall attempt to keep the collected Information secure at all times. However, we shall not be liable for any inadvertent disclosure, destruction, loss, access, damage to such information.

Users are liable for all Information provided by them or any person on behalf of them. We disclaim any liability arising out of the Information provided whether such Information is correct or incorrect.

Users of this site expressly state that the Information provided is correct and complete in all respects. Users expressly agree that we are not responsible for the accuracy or the authenticity of the Information. Further, Users agree to indemnify us against any loss, damage or injury caused to us on account of any incorrect, obscene, fraudulent or other manipulated Information provided by the Users.

Contact us: 

Address: 30 AR complex, Sector 13 RK Puram New Delhi 110066 or send us an email at feedback@bumchumdiapers.in; or call us on 09999689108.

Governing Law:

We use standard and authorized payment services and our Credit Check and Fraud Prevention policies are aligned to these companies. All disputes would be handled by Mumbai courts. The use of this Website and the services of this Website and any dispute arising out of such use are subject to the laws of India, having jurisdiction before the competent courts of Mumbai in the State of Maharashtra in India.

Your Consent:

By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy.